Skip Navigation

Department Support Search

Bursar Services

I have a credit balance on my account. How will I receive my refund?

 

If a student has a credit balance on his/her account, their name will appear on a refund list causing the computer to generate a refund to be sent to the student. If you are set up for Auto Deposit or eRefund, the system will send the refund to your bank account within 2-3 business days. Please keep in mind this is an automated system and we are unable to stop the process once a refund is issued. If a student has not set up an eRefund profile, the credit must go through the University’s refund process, and a refund check will be issued and mailed via the Postal Service to the mailing address listed on the student's Bursar account.

The university offers eRefund as a way to process a student’s credits against institutional
Bursar account charges (with proper authorization) and automatically refund any
remainder to the checking or savings account he/she designates. To set up eRefund
information, use the following steps:
  • Log in to one.ou.edu
  • Select eRefund
  • Enter bank account information (not your debit card number)

Refunds are processed daily with the exception of university and bank holidays. Financial
aid awards will be processed and transmitted electronically to designated bank account
within two business days.

Refunds for housing credits will not be made until the end of the academic year without special authorization from the departments.
*Payments made by credit card that result in an over payment may be credited back to the credit card.
**Please be aware that if you opt to have any excess Parent PLUS Loan refunded to the parent on the plus loan application, it will be in the form of a paper check and will be mailed. There is no electronic option.
bursar@ou.edu
http://assets3.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete?b_id=4093